Last Modified: November 11, 2024
Contact dataprivacy@redwingshoes.com for archived policies.
Red Wing Shoe Company, Inc. and its subsidiaries ("Red Wing," "we,' or "us") respect your privacy and are committed to protecting your Personal Information. This Privacy Policy describes how we collect, use, and disclose the Personal Information we obtain through the redwingsshoes.com website, any other website where this Privacy Policy is posted or linked (collectively, this "Website"), at the point-of-sale ("POS") when you transact with Red Wing or an authorized independent dealer of Red Wing ("Independent Dealer"), as well as other Personal Information we might collect or obtain relating to you. This Privacy Policy also describes your choices and legal rights in relation to such Personal Information.
For purposes of this Privacy Policy, "Personal Information" refers to information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you, and includes "personal data" or similar terms as defined in applicable law.
We may collect the categories of Personal Information [as defined in the California Consumer Privacy Act (CCPA) or under applicable privacy laws in your jurisdiction] listed in the table below. As indicated in the chart, we "sell" or "share" (as such terms are defined in California law or under applicable privacy laws in your jurisdiction) some of these categories of Personal Information for marketing and advertising purposes to business partners and third parties, such as data analytics providers, advertising technology vendors, third-party advertising networks, social media platforms, and data aggregators.
We do not knowingly "sell" or "share" the Personal Information of consumers under the age of 18. Please click here to opt out of the sale or sharing of your Personal Information, including targeted advertising. You may also choose to enable online, where available, a universal tool that automatically communicates your opt-out preferences, such as the Global Privacy Control ("GPC"). We will process the GPC signal as a request to opt out.
B. The Business and Commercial Purposes for Which We Collect and Use Your Personal Information
We use the Personal Information we collect or otherwise obtain for the following purposes:
We will not collect additional categories of Personal Information or use the Personal Information we collected for materially different, unrelated, or incompatible purposes without notifying you.
C. Retention
We retain your Personal Information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or allowed under law.
To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the Personal Information; the potential risk of harm from unauthorized use or disclosure of the Personal Information; the purposes for which we use the Personal Information; whether we can achieve the purposes through other means; and the applicable legal requirements.
If we de-identify information, we will maintain and use the information in de-identified form and not attempt to re-identify the information except as required or permitted by law.
Depending on how you interact with us, or with our Website, we may collect Personal Information from and about you as described below.
Personal Information collected directly from you: We may collect certain Personal Information directly from you. For example, when you buy shoes, apparel, or accessories from us or an Independent Dealer, you may provide some of your Personal Information to us (e.g., your name, shoe or apparel sizes, your postal address, your email address, your phone number, and your payment information (such as your credit/debit card information and billing address)). We may also collect Personal Information directly from you when you fill out a form on our Website, sign up to receive marketing and promotional communications from us, post or disclose any information on our Website, provide us with feedback or submit a request to our customer service team, interact with our social media pages, or otherwise interact with us or an Independent Dealer at the POS (either in-person or online).
Personal Information collected automatically: When you visit and interact with our Website, we may collect information regarding your browser and device, such as your browser type and version, IP address, the date(s) of your visit(s) to our Website, the webpage that you visited immediately prior to visiting our Website, how you interact with our Website, and other information collected through cookies and other similar technologies (as described below). Collection of this information helps us to understand you better and, in some cases, provides us direction on what products may be of most interest to you. Additionally, we may collect information about your approximate location (derived from your device's IP address or from the POS location), which helps us offer certain features like locating your nearest Red Wing Shoes° store.
Personal Information received from third parties: We may receive Personal Information from other sources. Our third-party sources may include:
Please note that we may combine Personal Information that we receive from various sources. For example, we may combine Personal Information that we collect from you offline, including at the POS, with Personal Information we collect from you through our Website. Similarly, we may combine Personal Information that we receive from third parties, including our Independent Dealers, with Personal Information we already have about you. We use, disclose, and protect combined Personal Information as described in this Privacy Policy.
We and our service providers or partners may use cookies (i.e., small text files that are stored on your device when you visit a website) and other similar technologies, such as pixel tags or web beacons, to gather information when you visit and interact with our Website, read emails sent by us or on our behalf, or otherwise engage with our content (including our advertisements). Among other things, cookies and other similar technologies enable us and other parties to collect information about your browser and device, record information about your preferences and browsing habits, personalize your online experience, and measure the effectiveness of our marketing and advertising campaigns.
For example, we use Google Analytics to better understand how users interact with our Website. For information on Google Analytics' information handling practices and how you can control the use of information sent to Google, please visit www.google.com/policies/privacy/partners/. To disable Google Analytics, please download and install the Google Analytics Opt-out Browser Add-On, which is available here: https://tools.google.com/dlpage/gaoptout.
Most browsers are set to automatically accept cookies. However, if you do not want information to be collected from your device by cookies, most browsers have a setting that allows you to decline the use of cookies. Please note that some features of our Website may not work properly if you decline the use of cookies. Additionally, because the choices you make with respect to cookies are browser and device specific, you must exercise your choices on each browser and device you use.
For more information about cookies, including how they work and how to manage them, please visit https://allaboutcookies.org/.
In addition to the sales or shares identified in the Notice at Collection above, we may disclose each category of your Personal Information for legitimate business purposes to the following categories of third parties:
In certain circumstances, we may disclose each category of your Personal Information to:
We may disclose your Personal Information for other reasons that we will describe at the time of information collection or prior to disclosing your information.
Please note that we may de-identify or aggregate Personal Information so that it will no longer be considered "Personal Information" and disclose such information to other parties for purposes consistent with those described in this Privacy Policy.
In some jurisdictions, Red Wing sells its products and services through Independent Dealers, who may collect Personal Information from you at the POS. Red Wing may subsequently use or disclose such Personal Information for its own purposes, as described in this Privacy Policy. Where an Independent Dealer collects Personal Information at the POS on Red Wing's behalf, you will be provided with a link to this Privacy Policy, which is intended to inform you about how Red Wing collects, uses, or discloses personal information collected from you at the POS.
Your choices. We provide you with the ability to make certain choices about how we use your Personal Information. Additional details are below.
Opt out of promotional/marketing communications. We may send you periodic promotional and marketing emails and/or text messages, and we will obtain your consent to do so, where required by law. If you no longer wish to receive such communications from us, you may opt out of such communications at any time by following the opt-out instructions included in any promotional or marketing email or text message you receive from us. Instructions on how to opt out of our Promotional Messaging Alert program can also be found in our Terms of Use https://www.redwingshoes.com/legal/terms.html. Please note that, even if you opt out of receiving communications from us about new styles and Red Wing news, we may still send you administrative and transactional messages from which you cannot opt out.
If you reside in the United States, depending on your state residency, our use and disclosure of information for interest-based advertising purposes constitutes the processing of Personal Information for "targeted advertising" under applicable law. Details on how to exercise your legal rights with respect to "targeted advertising" can be found below.
Your EEA and UK legal rights. For residents of the European Economic Area and United Kingdom, Red Wing is the controller responsible for processing your Personal Information.
Applicable law in certain jurisdictions requires us to set out the "legal basis" that we rely on to collect and use your Personal Information. Where applicable, the legal bases upon which we rely in order to collect and use your Personal Information are as follows:
Under applicable law, you may have certain rights in relation to your Personal Information, including the right to:
Where applicable, you also have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
If you are interested in exercising one or more of the rights outlined above, you can contact us through any of the methods described in the "Contact Information" section below. Upon receipt of your request, we will endeavor to honor it based on the information that we collect and maintain.
In order to protect your privacy, we may require proof of your identity before we can act on your request. Where applicable, we will use the requested information for verification purposes only. We may decline certain requests if we cannot verify your identity and confirm that the Personal Information we maintain relates to you.
Your US legal rights. Depending on your U.S. state of residence, you may have certain rights in relation to your Personal Information, including:
Please note that, where permitted under applicable law, we may decline a request (other than for opt outs) if we are unable to verify your identity (or an agent's authority to make the request) and confirm the Personal Information we maintain relates to you.
If you are interested in exercising one or more of the rights outlined above, please click here or you can contact us at dataprivacy@redwingshoes.com or 1-800-261-0326. Please put the statement "Your Privacy Rights" in the subject field of your email. We may take steps to verify your identity before responding to your request by asking you a series of questions about your previous interactions with us. Submitting a privacy rights request does not require you to create an account with us.
We will not discriminate against you if you decide to exercise your privacy rights.
Agent Requests
Only you, or someone legally authorized to act on your behalf, may submit a request related to your Personal Information.
Depending on your U.S. state of residence, you may authorize someone to make a privacy rights request on your behalf (an authorized agent). Authorized agents will need to demonstrate that you've authorized them to act on your behalf. Red Wing retains the right to request confirmation directly from you confirming that the agent is authorized to make such a request, or to request additional information to confirm the agent's identity.
Opt-Out Requests
You may request to opt out of the sale or share of your Personal Information, or of targeted advertising, at any time by clicking the "Do Not Sell or Share My Personal Information" link here or at the bottom of our Website's homepage, or you can email us at dataprivacy@redwingshoes.com.
Submitting an opt-out request does not require you to create an account with us.
Alternatively, you can use certain preference signals to exercise your sale and sharing opt-out right automatically with all businesses that you interact with online, including Red Wing. If you enable a browser-based opt-out preference signal, such as Global Privacy Control (GPC), upon receipt or detection, we will treat the signal as a valid request to opt out of the sale or sharing of Personal Information linked to that browser and any consumer profile we have associated with that browser. Please note that if you use different browsers or browser profiles, you may need to enable the signal on each browser or profile.
Right to Appeal
Depending on your U.S. state of residence, you may also have the right to appeal a decision we have made in connection with your privacy rights request. To appeal a decision, please contact us at 1-800-261-0326 or email dataprivacy@redwingshoes.com. If you are unsatisfied with the way that we have handled your appeal, you may have the right to complain to your state's Attorney General.
As noted above, we (and our partners) engage in interest-based advertising to deliver online, relevant advertising to you. You may be able to opt out of receiving interest-based advertisements using the browser opt-out tools and consumer choice mechanisms provided by interest-based advertising self-regulatory groups by following the links below:
You will need to opt out separately on all your browsers and devices, as each opt-out will apply only to the specific browser or device from which you opt out. If you delete or reset your cookies or mobile identifiers, change browsers, or use a different device, any opt-out cookie or tool may no longer work and you will have to opt out again. Even if you choose to opt out of receiving interest-based advertising, you may still receive advertising, but the advertisements may be less relevant.
Some of our partners may provide you with additional choices with respect to interest-based advertising. For example, certain social media platforms allow you to control your advertising preferences directly through their services. Please review the privacy policies of the third-party services you use for more information.
We work hard to protect the Personal Information under our control from unauthorized access, alteration, disclosure, or destruction.
Unfortunately, however, the transmission of information via the Internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of Personal Information transmitted to our Website. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Website.
Our use and handling of your Personal Information may result in the transfer of such information to other countries or regions, including those with data protection and privacy laws that differ from those in your country of residence. By using our Website and providing us with your Personal Information, you are acknowledging that your Personal Information may be transferred to countries outside of your country of residence, including to the United States. Where applicable, we will ensure that appropriate safeguards are in place to protect your Personal Information.
If you are located in the European Economic Area, Switzerland, or the United Kingdom, please note that we may need to transfer your Personal Information to countries that have not been recognized as providing an adequate level of data protection. We generally use EU Standard Contractual Clauses (or other government-approved contracts) or other lawful data transfer mechanisms that provide appropriate safeguards for Personal Information that is transferred to countries that have not been recognized as providing an adequate level of protection. To learn more about the cross-border transfer of your Personal Information or the transfer mechanism we use to lawfully carry out such transfers, you can contact us as set forth in the "Contact Information' section below.
Our Website may contain links to third-party websites, plug-ins, applications, or other online services. This Privacy Policy does not address, and we are not responsible for, the information handling or privacy practices of any third parties, including those that operate services to which our Website links. The inclusion of a link on our Website does not imply that we endorse the practices of the linked service. We encourage you to read the privacy policies of every service with which you interact.
Our Website and POS are not designed for or intentionally targeted at children under the age of 18, and we do not knowingly collect Personal Information from children under the age of 18. If we become aware that we have received Personal Information from an individual under the age of 18, we will take reasonable steps to delete such information from our records. If you are a parent or legal guardian of a child under the age of 18 and believe that we might have Personal Information relating to your child, please contact us at dataprivacy@redwingshoes.com or 1-800-261-0326.
We may change this Privacy Policy from time to time to reflect changes in our practices with respect to the collection, use, and disclosure of Personal Information and/or changes in applicable law.
The "Last Modified" date at the top of this page indicates when this Privacy Policy was last revised. If we make changes, we will revise the date at the top of this page and offer access to archived versions of this policy for your review. In the case of material changes, we will provide you with additional notice and seek your consent (in accordance with applicable law). Such notice may be provided via a temporary banner on our Website or an email sent to users for whom we have an email address.
Unless otherwise stated, the current version of this Privacy Policy applies to all Personal Information under our control. We encourage you to review this Privacy Policy periodically to remain informed about our information handling and privacy practices.
If you have any questions or comments about this Privacy Policy, Red Wing Shoe Company, Inc.'s information handling practices, or your choices and legal rights, or if you wish to exercise your legal rights, please do not hesitate to contact us at:
Data Privacy Officer
Phone: 1-800-261-0326
Website: Contact Us
Email: dataprivacy@redwingshoes.com
Postal Address:
Red Wing Shoe Company, Inc.
Attn: DATA PRIVACY DEPARTMENT
314 Main Street, Red Wing, MN 55066